Although cost is a driving factor for most business decisions, TCO is often overlooked when it comes to new technology.
What factors into cost?
When it comes to a comprehensive UC Solution, most organizations look at capital expenditures only. That begs the question them, what should we look at?
To determine TCO, let's take a deep dive into:
- Operational costs
- Deployment size
- Training needs
- Requirements and features
- Management overhead
- System availability and reliability